Responsible Gaming

All forms of gambling carry an inherent risk of financial loss. Players on our platform should approach wagering as entertainment, not as a method to generate income or solve financial problems.

Managing your betting activity is essential to ensure the experience remains enjoyable. Set clear boundaries for time and money before you start playing. Never chase losses or gamble with funds intended for essential expenses like rent, bills, or groceries.

BC Game provides multiple control tools designed to help you stay within safe limits. These include deposit caps, session time alerts, and self-exclusion options. Using these features can prevent impulsive decisions and protect your emotional and financial wellbeing.

Gambling should never interfere with your personal relationships, work responsibilities, or mental health. If you notice that betting is affecting other areas of your life, it may be time to reassess your habits and seek help.

Problem gambling often develops gradually, making it difficult to identify until it becomes serious. Below are key warning signs that may indicate unhealthy betting behaviour:

• Spending more money or time on gambling than you originally planned
• Repeatedly trying to win back money you have lost
• Borrowing money or selling possessions to fund your betting
• Lying to family or friends about the amount you wager
• Feeling restless, irritable, or anxious when not gambling
• Neglecting work, studies, or personal responsibilities due to betting
• Using gambling as a way to escape stress, anxiety, or depression
• Experiencing financial difficulties directly caused by wagering
• Feeling unable to stop or reduce your betting despite wanting to
• Losing interest in hobbies or activities you once enjoyed

If you recognise multiple signs in your own behaviour, gambling addiction may be developing. This is a serious condition that requires immediate attention and professional support. Early intervention can prevent further harm to your finances, relationships, and mental health.

Taking action against problem gambling is the first step toward recovery. BC Game offers several strategies and tools to help you regain control:

• Set strict deposit limits before you begin playing and do not exceed them
• Use session time reminders to prevent prolonged betting sessions
• Activate self-exclusion features if you feel unable to control your activity
• Keep a detailed record of all deposits, wagers, and losses
• Share your concerns with a trusted friend or family member
• Avoid gambling when you are stressed, depressed, or under the influence of alcohol
• Never gamble with borrowed money or funds needed for essential expenses
• Take regular breaks during play to assess your emotional state
• Seek professional counselling from organisations that specialise in addiction
• Contact our customer support team for guidance on available safety tools

These steps are designed to prevent the development of harmful habits. If you find it difficult to follow these recommendations on your own, professional help is available. Reaching out for support is a sign of strength, not weakness.

Several trusted organisations in India provide free and confidential support to individuals struggling with betting addiction. These resources offer counselling, treatment programmes, and practical advice:

• National Institute of Mental Health and Neurosciences (NIMHANS) – Offers specialised treatment for behavioural addictions including gambling. Visit www.nimhans.ac.in
• Gamblers Anonymous India – A peer support group that follows a 12-step recovery programme. Visit www.gamblersanonymous.org
• Vandrevala Foundation – Provides 24/7 mental health support and counselling services. Call +91 9999 666 555 or visit www.vandrevalafoundation.com
• iCall Psychosocial Helpline – Free telephone and email counselling service operated by TISS Mumbai. Call 022-25521111 or visit icallhelpline.org
• Therapy Route – Connects individuals with licensed therapists who specialise in addiction treatment. Visit www.therapyroute.com

These organisations are staffed by trained professionals who understand the complexities of gambling addiction. Reaching out to them can provide the support you need to regain control of your life.

If you are struggling with addiction or need guidance on using our responsible gaming tools, our customer support team is available to assist you. We can help you activate deposit limits, set up self-exclusion, or provide information about external support services.

• Live Chat – Available 24/7 on the BC Game website for immediate assistance
• Email Support – Contact us at [email protected] for detailed inquiries
• Help Centre – Access guides and FAQs on responsible gaming features
• Account Settings – Manage your limits and self-exclusion options directly from your profile

Your safety is our priority. Do not hesitate to reach out if you need help taking control of your betting activity.